First, Yao Le product preservation, replacement, warranty commitment: Warranty terms (applicable to Hongrui brand products and Hongrui Guangxiang production of OEM products) Description: 1. Product warranty, warranty, warranty period from the date of sale calculated. (Whichever is the date of official invoice) 2. Retirement, replacement, warranty period such products stop production, will replace the performance of the product. 3. Retirement, warranty, warranty products for the good. 4. By Yao Le Bao Bao, Bao Bao, warranty over the product, keep repayment, Bao Bao, the warranty period is still subject to the original product. 5. Is a custom product (non-conventional products), the company does not provide return service. 6. Products that exceed the free warranty period, in case of damage, no supply or other uncontrollable factors can not repair, the company no longer provide maintenance services.
Second, Yao music products to retire, replacement, warranty content: 1. Free Returns: On the date of the date of sale (whichever is the date of the official invoice, the same below) During the free return period, if the product is not working properly due to its own quality problems, the customer may choose to return, replace or malfunction Parts maintenance. 2. Free replacement: since the date of sale in the free replacement period, if the product because of their own quality problems and can not work, customers can choose to replace or fault parts maintenance (product must ensure that no physical damage, no damage to the shell). 3. Free warranty: Since the date of sale in the free warranty period, if the product because of their own quality problems and can not work, the company will provide free maintenance services. 4. The scope of warranty, warranty, warranty is limited to the product host. Power cord, a variety of cable, CD, manual and other accessories are not covered within the warranty period, if the purchase within 1 month after the attachment problems, free replacement. 5. The external power supply warranty period is three months. Such as the repair of the power supply has obvious hard damage, cracks, broken feet, serious deformation, the power cord is broken, broken, bare core and other phenomena are not warranty, the user can purchase another.
Third, one of the following circumstances, do not belong to the preservation, replacement, warranty coverage: 1. Failure to follow the instructions in the installation, use, maintenance, storage caused by product failure or damage; 2. has been beyond the retirement, replacement, warranty period; 3. unauthorized alteration, tear up the product bar code; 4. without permission, unauthorized changes to their inherent settings file or unauthorized disassemble repair; 5. Unexpected factors or human behavior lead to product damage, such as input inappropriate voltage, high temperature, water, mechanical damage, broken, serious oxidation or rust products; 6. Damage caused by transportation, loading and unloading in the course of returning customers; 7. due to earthquake, fire, flood, lightning and other products caused by failure or damage; 8. Other non-product itself, design, technology, manufacturing, quality and other problems caused by failure or damage.
Fourth, where the warranty is not covered within the scope of the product, our company can provide paid maintenance services. Will be charged to customers a certain amount of maintenance costs, materials and freight. Paid maintenance of the product, the same performance issues will enjoy the repair date within three months from the free warranty period. Customers or dealers will be reworked to my company's freight borne by the customer or dealer, our company will protect the warranty after the product to the customer or dealer freight borne by our company.
V. SPECIAL STATEMENT 1. The above pledges apply to products sold by our company. For the product in the sale of another agreed after-sales service terms, to Ya-lai company to confirm the contract shall prevail. 2. Dealer to the customer to make non-Yao Le Company to ensure that other commitments, our company does not assume any responsibility, please purchase to the dealer to obtain a written proof, so that dealers on your additional commitments to honor. 3. If you are in use with the product related to the technical issues need to consult, please call Yao Le service phone: 0755-21007284, our engineers will provide you with professional answers; you can also visit the official website: http: //www.gumshop.cn Get the solution to the product operation problem.
Note: The commitment to its interpretation, the right to modify the Shenzhen Yao Le Technology Co., Ltd..
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